Terms of Service
Overview
This website is operated by Groky Art. Throughout the site, the terms “we”, “us” and “our” refer to Groky Art.
By visiting our website or purchasing a product from us, you agree to be bound by these Terms of Service and the policies referenced on our website. Please read these terms carefully before using our website or placing an order.
We reserve the right to update, change, or replace any part of these Terms of Service by posting changes on this page.
Section 1 - Online store terms
By using our website, you agree to use our services only for lawful purposes and in accordance with these Terms of Service.
You must not use our website or products for any unauthorized purpose or transmit viruses, malware, or other harmful code.
Section 2 - General conditions
We reserve the right to refuse service or cancel access to our website when necessary.
You may not copy, reproduce, resell, or exploit any part of our website, content, designs, or services without our written permission.
Section 3 - Accuracy, completeness and timeliness of information
We make reasonable efforts to keep the information on our website accurate and up to date.
However, we do not guarantee that all information is always complete, accurate, or current. We reserve the right to correct errors or update information when necessary.
Section 4 - Modifications to the service and prices
Product prices, availability, designs, and other information may change without notice.
We reserve the right to modify, discontinue, or update any product or part of our service at any time.
Section 5 - Products or services
We make reasonable efforts to display our canvas products, images, colors, descriptions, and other details as accurately as possible.
Colors may appear differently depending on your device or screen settings. Product descriptions, pricing, availability, and designs may be changed or updated when necessary.
Section 6 - Personalized products
Our canvas products are personalized according to the information provided by the customer.
Customers are responsible for providing accurate names, text, photos, and other personalization details, and for ensuring that they have the right to use any content they provide.
For the best printing results, we recommend providing clear, high-quality images. Personalized products are subject to our Refund & Return Policy.
Section 7 - Orders, billing and payment information
You agree to provide accurate and complete information when placing an order, including your name, billing information, shipping address, email address, and other required details.
We reserve the right to refuse or cancel an order when necessary, including orders containing incorrect or suspicious information.
Section 8 - Third party services
We may use third party services to support certain functions of our website and business.
Third party services may have their own terms and policies. We encourage you to review those policies when applicable.
Section 9 - Third party links
Our website may contain links to third party websites or services.
We are not responsible for the content, accuracy, availability, or practices of third party websites. Please review their terms and privacy policies before using their services.
Section 10 - Customer content
When you provide photos, text, or other content for personalization, you confirm that you have the right to use and provide that content.
You are responsible for ensuring that your content does not infringe the copyright, trademark, privacy, or other rights of any third party.
We reserve the right to refuse content that we reasonably believe is unlawful, infringing, abusive, or inappropriate.
Section 11 - Personal information
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, and protect your personal information.
Section 12 - Prohibited uses
You may not use our website for unlawful purposes, infringe the rights of others, submit false or misleading information, transmit harmful code, or interfere with the operation or security of our website.
We reserve the right to restrict or terminate access to our website for violations of these Terms of Service.
Section 13 - Disclaimer and limitation of liability
We do not guarantee that our website or services will always be uninterrupted, secure, timely, or error-free.
To the extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
Section 14 - Indemnification
You agree to indemnify and hold us harmless from claims, losses, damages, liabilities, or reasonable expenses arising from your violation of these Terms of Service, unlawful use of our website, or infringement of the rights of another person or entity.
Section 15 - Governing law
These Terms of Service and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with applicable law.
Section 16 - Changes to these terms and contact information
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by posting changes on our website. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
If you have any questions about these Terms of Service, please contact us.
Email: support@grokyart.com
Phone: +1 323 990 0527
Business Address: 1500 N Grant St, STE N, Denver, Colorado 80203, United States
Operational Office: 41/15D/6/43B Phu Huu, Thanh pho Thu Duc, Ho Chi Minh, Vietnam
Support Hours: Mon - Fri, 9am-5pm EST